Welcome to F7 Casino. These Terms and Conditions constitute a legally binding agreement between you (the "Player") and Porkoverdera SRL (the "Operator", "we", "us", "our"), the company that owns and operates f7casinocom.uk. By registering an account, depositing funds, or using any of our services, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision herein, you must refrain from using our platform. We recommend that you save or print a copy of these Terms for your records. Should you have any questions, please contact our support team at [email protected].
F7 Casino is operated by Porkoverdera SRL, a company duly registered and licensed under the laws of Curaçao and Anjouan. Our platform provides online casino gaming services including, but not limited to, slot games, table games, live dealer games, and promotional offers. The services are accessible via the website f7casinocom.uk and any associated mobile applications.
In these Terms, the following definitions apply: "Account" means the personal player account registered on our platform; "Services" means all gaming, promotional and ancillary services provided through our website; "Bonus" means any promotional offer, free spins, cashback or other incentive provided to players; "Content" means all text, graphics, software, data and other materials available on our platform.
These Terms are governed by the laws of Curaçao. We reserve the right to amend these Terms at any time. Material changes will be communicated to registered players via email or on-site notification at least 7 days before they take effect. Continued use of our Services after such notification constitutes acceptance of the amended Terms.
By using our Services, you confirm that you are at least 18 years of age (or the minimum legal gambling age in your jurisdiction, whichever is higher), that online gambling is legal in your jurisdiction of residence, and that you are not a person barred from using our Services under applicable laws or regulations.
To use our Services, you must register a personal account by providing accurate, complete and up-to-date information including your full legal name, date of birth, residential address, email address and telephone number. You are solely responsible for maintaining the accuracy of your registration details and must update them promptly if any changes occur.
Each individual is permitted to hold only one account with F7 Casino. The creation of multiple accounts by the same person, household, IP address, shared computer or device is strictly prohibited. We employ sophisticated detection systems to identify duplicate accounts, and any accounts found to be duplicates will be closed with balances forfeited.
As part of our Know Your Customer (KYC) obligations, we may require you to verify your identity before processing withdrawals or at any other time. Acceptable verification documents include a valid government-issued photo ID (passport, driving licence or national identity card), proof of address dated within the last 3 months (utility bill, bank statement or council tax bill), and proof of payment method ownership. Failure to complete verification within 30 days of the request may result in account suspension.
You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be deemed to have been carried out by you. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. We will not be liable for any losses arising from the unauthorised use of your account where you have failed to safeguard your credentials.
F7 Casino accepts deposits in GBP and other supported currencies. The minimum deposit amount is GBP 10 unless otherwise stated for a specific payment method. We support a range of deposit methods including debit cards, e-wallets, bank transfers and cryptocurrency. Deposits are typically credited to your account instantly, though processing times may vary by payment method.
Withdrawal requests are subject to a pending period of up to 48 hours during which you may reverse the withdrawal. After the pending period, withdrawals are processed within 1 to 5 business days depending on the payment method. The minimum withdrawal amount is GBP 20. We reserve the right to process withdrawals using the same method as the original deposit where possible.
For security purposes, we impose withdrawal limits of GBP 5,000 per day, GBP 15,000 per week and GBP 40,000 per month. Progressive jackpot winnings may be exempt from standard limits and paid according to a separate schedule agreed upon between the player and our finance team. We reserve the right to request additional verification for large withdrawals.
All transactions are processed in accordance with our Anti-Money Laundering (AML) policy. We may delay, refuse or reverse any transaction where we have reasonable grounds to believe it is connected to fraudulent, illegal or suspicious activity. Players must ensure that all funds deposited originate from legitimate sources and that they are the rightful owner of the payment method used.
F7 Casino offers various promotional incentives including welcome bonuses, reload bonuses, free spins, cashback offers and loyalty rewards. Each promotion is subject to specific terms which are detailed on the respective promotional page and must be read in conjunction with these general Terms and Conditions.
Unless otherwise specified, all bonuses carry a wagering requirement of 35x the bonus amount. Wagering requirements must be fulfilled within 30 days of the bonus being credited. Different game categories contribute differently towards wagering requirements: slots typically contribute 100%, table games contribute 10%, and live dealer games contribute 5%. Specific contribution rates are detailed in the bonus terms for each promotion.
We reserve the right to limit, modify or cancel any promotion at any time without prior notice. Bonuses are intended for recreational players and we reserve the right to exclude players who we reasonably believe are abusing our promotional offers. Indicators of bonus abuse include, but are not limited to, irregular betting patterns, minimal-risk wagering strategies, syndicate play and the use of multiple accounts.
Free spins are credited at a fixed value per spin as specified in the promotion. Winnings from free spins are credited as bonus funds subject to wagering requirements. Maximum conversion from free spins winnings is capped at GBP 100 unless otherwise stated. Bonus funds and associated winnings that have not met the wagering requirements within the specified timeframe will be automatically forfeited.
All games available on F7 Casino are provided by licensed and reputable third-party software providers. Game outcomes are determined by certified Random Number Generators (RNGs) that are independently tested and audited to ensure fairness and randomness. We do not and cannot influence the outcome of any game.
In the event of a system malfunction, software error or technical fault during gameplay, we reserve the right to void any affected bets and refund the stake amounts to the respective player accounts. Any winnings derived from a proven malfunction or error shall be deemed void. We will make reasonable efforts to resolve disputes arising from technical issues in a fair and transparent manner.
The use of automated software, bots, artificial intelligence tools or any other devices or techniques that provide an unfair advantage is strictly prohibited. Players found to be using such methods will have their accounts immediately suspended, all balances forfeited, and may be permanently excluded from our platform.
We reserve the right to limit, suspend or refuse any bet at our sole discretion and without the obligation to provide a reason. Maximum bet amounts and win limits may apply to specific games or player accounts. Any bets placed in excess of stated limits may be voided and stakes returned.
F7 Casino does not offer services to residents of certain jurisdictions where online gambling is prohibited or restricted by law. It is your sole responsibility to determine whether your use of our Services is lawful in your jurisdiction of residence. We do not provide legal advice and the availability of our website does not constitute an offer or solicitation in any jurisdiction where such activity would be unlawful.
Without limitation, our Services are not available to residents of the United States of America and its territories, France and its territories, the Netherlands, Australia (except where permitted), Spain, Italy, Belgium, Portugal, Czech Republic, Romania, Denmark, Sweden, and any other jurisdiction where we do not hold the requisite licence or where online gambling is otherwise prohibited.
We employ geo-blocking technology and other measures to prevent access from restricted jurisdictions. However, it remains the player's responsibility to ensure compliance with local laws. Players who access our Services from a prohibited territory do so at their own risk, and we reserve the right to close such accounts and withhold any balances.
F7 Casino is committed to promoting responsible gambling and providing a safe and enjoyable gaming environment. We offer a range of tools to help you manage your gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion options. These tools are available in your account settings or by contacting our support team at [email protected].
If you believe that you or someone you know may have a gambling problem, we encourage you to seek professional help. Useful resources include GamCare (gamcare.org.uk), BeGambleAware (begambleaware.org), and Gambling Therapy (gamblingtherapy.org). Please note that F7 Casino operates under a Curaçao licence and is not registered with GamStop. Players seeking self-exclusion from non-UKGC licensed sites should contact us directly.
All content, software, graphics, text, images, audio, video and other materials available on our platform are the property of Porkoverdera SRL or our licensors and are protected by international copyright, trademark and other intellectual property laws. The F7 Casino name, logo, and associated branding elements are registered trademarks of Porkoverdera SRL.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use our platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display or otherwise exploit any content from our platform without our prior written consent. Any unauthorised use of our intellectual property may result in legal action.
Our Services are provided on an "as is" and "as available" basis. While we strive to ensure uninterrupted and error-free operation, we do not guarantee that our platform will be available at all times or free from defects, errors or viruses. We reserve the right to suspend access to our platform at any time for maintenance, updates or other operational requirements.
To the maximum extent permitted by applicable law, Porkoverdera SRL, its directors, employees, agents and affiliates shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of our Services, including but not limited to loss of profits, data, goodwill or other intangible losses. Our total aggregate liability for any claims shall not exceed the amount deposited by you in the 12 months preceding the claim.
We shall not be liable for any losses arising from events beyond our reasonable control, including but not limited to natural disasters, government actions, power failures, internet disruptions, acts of war or terrorism, and any other force majeure events.
If you have a complaint regarding any aspect of our Services, we encourage you to contact our customer support team at [email protected] in the first instance. We will acknowledge your complaint within 24 hours and aim to provide a substantive response within 7 business days. Our team will investigate the matter thoroughly and communicate the outcome to you in writing.
If you are not satisfied with our initial response, you may escalate your complaint to a senior member of our team by requesting a formal review. The formal review process takes up to 14 business days. All decisions following the formal review are considered final unless you choose to escalate the matter to an independent third party.
For disputes that cannot be resolved through our internal complaints process, you may refer the matter to an independent Alternative Dispute Resolution (ADR) provider. We will provide details of the applicable ADR provider upon request. Any disputes arising under these Terms shall be governed by the laws of Curaçao, and the courts of Curaçao shall have exclusive jurisdiction, without prejudice to your statutory rights under the laws of your country of residence.
